Curhat sikit... agak shock cf kali ini... byk yg minta keep stock, byr thn depan, pick up th depan 🥲 gamau pick up di cf, gamau di kirim krn kena ongkir 😂 di kasi opsi cancel malah di blg unfriendly 😭 Like ... do you read the form description & tnc when you order 😅 ato main isi2 asal pencet like its a game to play? Definitely moving to jotform for the next PO ~
brandSteady
Jotform on X
The conversation is shop sellers running pre-orders through Jotform: they praise tidy forms and automatic totals, but more people post about what breaks — crashes, lost entries, missing invoices, monthly caps. Google Forms, or a site of their own, is the comparison.
First written 27 Oct · what changed · from 94 posts by 76 people
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as of 27 Oct · checked once a monthFirst written 27 Oct. When what people say changes, it shows here.
Tone· 32 posts from 29 people· written 27 Oct
How do people feel about Jotform?
Frustration is the single biggest note: 9 people are fed up with Jotform, several without naming a fault. Praise is just behind at 8 people, and 7 more are still deciding whether to try it.
Fed-up posts range from a flat "i hate jotform" to someone asking whether anyone hates it as much as they do, and calling it the most unprofessional company they have dealt with. Some name a concrete fault — entries gone after a refresh, stock they could not get hold of, a builder they say leans too much on AI.
Praise is about finish and ease: a submission sheet with cute colours, forms a beginner can build, a seller saying it is easier than Google Forms for shop use. People cite WhatsApp notifications that ended hourly form-checking, a workflow that fires the moment a client submits, and prepayment through the form feeling safer for sellers who print up front. Several of the undecided run shops: one is moving to Jotform for their next pre-order after sorting orders in DMs, another is still choosing between it and Google Forms. 4 sellers run reminders, invoices and shipping receipts through it; 2 who left manual invoices say totals and payment now come out on their own.
- Fed up with it11
- Loves it8
- Planning to try it7
- Runs shop orders through it4
- Better than their old way2
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i might have to delay the form until tomorrow....... i hate jotform 🤬 in the mean time have this doodle
jotform submission sheet is so pretty! cute ng colors!! thx for the support erryone 🥹
Kebantu banget sama notif ke WA dari jotform?? Biasanya aku tipe yg sejam sekali kudu ngecek form utk liat ada yg udah masuk atau belum, ini jadi anteng ueueue Makasih yaaaa yang udah pada mesen ;_; aku proses crosschecknya besok yah!
Kakk nanya dong , aku pale jotform dan hmpr pake smua untuk reminder, incoice, resi dll Kakak pake boothers apakah udh coba: 1. Kirim email reminder bayar dlm 1x klik 2. Kirim resi email dlm 1x klik 3. Kolom bonus otomatis nongol jika pembelian di atas 50rb
5 of the 32 posts behind this answer, one per person. The other 27, and every new one as it’s posted, come with tracking. Get early access
Pain points· 47 posts from 43 people· written 27 Oct
What do people complain about with Jotform?
Glitches are the biggest complaint: 11 people describe forms crashing, failing to load or dropping entries, and 8 say confirmation emails or invoices never arrive. 6 sellers hit the monthly cap, which disables forms mid-sale.
Glitch reports are the largest group: forms crashed while a seller was entering products, listed items vanished from a finished form, a refresh wiped everything a buyer had typed, and orders failed to turn up in the recap. One enterprise user asked whether a second outage was coming after two mornings of failures around the same time; a form that would not load led a buyer to submit twice.
8 people describe messages that never arrived: no confirmation after paying, no invoice two days after ordering, a shipping-form email missing for months, PDF attachments over 5MB undelivered, and a trivia email that went out before its start time. 6 sellers hit the cap — forms "reached its monthly limit", showed "overquota" or were disabled — so they fell back to DMs or opened a new account; one first-time user did not know a cap could disable the account. Setup is the other friction: not tech-savvy, errors they cannot fix, too many items to manage, no idea how to close a form. A few name price — premium features at €30–60 a month — or being locked out of their account.
- Forms glitch and lose entries11
- Emails and invoices go missing8
- Fiddly to set up and run7
- Monthly limit reached7
- Paying through the form4
- Account and access trouble4
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boxer, kancut, tanktop chiikawa sudah close po ya guys mohon di cek lagi data kalian di rekapan karena suka ada masalah di jotform yang buat orderan kalian ga masuk, next akan open po lagi ya guys jangan khawatir ditunggu yaaa ☺️
guys my jotform keeps on crashing as im trying to input my products and twice na siya nangyari 😢 im sorry in advance if the form gets posted later than 7:30pm T__T
@Jotform will there be another outage tomorrow also? Two days in a row around 11:15am pacific time I’ve experienced this with your enterprise service. Just trying to plan ahead
hello! my jotform account has reached its monthly limit of submissions so i’m closing the forms :( are there any other interested for the stickers? i can open new small batch (eta mid november) just reply or dm me if you’re interested, thank you everyone! 🪷🤍
hi hi !! for local orders that haven’t received an automated email for the shipping form (even from the past few months), + those who haven’t received their mail yet, please dm me 🥹🗝️⭐️🍡 i think there have been some glitches with jotform, and some of you weren’t able to receive the shipping form ☹️ please let me know so i can look into it and work on it! thank you so much 🥹💌
5 of the 47 posts behind this answer, one per person. The other 42, and every new one as it’s posted, come with tracking. Get early access
Alternatives· 15 posts from 14 people· written 27 Oct
What are the alternatives to Jotform?
Google Forms is the comparison that comes up most — 5 people weigh the two — and it splits: some find Jotform easier for sellers, others pick Google Forms. 3 people go their own way and build or use their own coded site for orders.
5 people weigh Jotform against Google Forms. One tried Jotform and still prefers Google Forms for a location-based research survey; a seller recommends Jotform to anyone who finds Google Forms a headache, because it is easy to build and easy for clients to reach; another is still "figuring out" which to use. 3 people go their own way: one shows a pre-order site coded from scratch, another is finishing a website so they no longer have to keep making Jotform forms, and a third contrasts a self-built webapp with a company paying for Jotform.
An automation builder moved a customer-support routing assignment off the n8n Form Trigger and onto Jotform, noting the workflow logic stayed intact, and a reply calls it "the tool you know beats the fancy one". Singly: a seller runs a shop through Jotform as a stand-in for Tokopedia; someone suggests Shopee instead; a payment setup that reconciles automatically where the Jotform form did not; and a seller moving to Jotform after another form tool flagged theirs twice.
- Google Forms5
- Own coded website3
- n8n Form Trigger3
- Shopee1
- Tokopedia1
- Payments that reconcile automatically1
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One of the most important skills I'm developing in AI automation isn't learning more tools. It's being flexible with the tools I already have. For my latest Customer Support Request Routing assignment, I initially used the n8n Form Trigger. I decided to switch it to Jotform...
[SPOILER] tampilan website buat preorder chibicon aku, bukan gform, bukan jotform, tapi web koding dari 0 (terimakasih teman saya yg sangat jago koding, akan kuingat jasamu)
akhirnya besok web ku jadi…. plis guys tungguin aku drop jajan lagi setelah web nya jadi biar aku gaperlu bikin jotform terus😭
OOMFs ada yang pernah pake/tau prosedur survei kuesioner berbasis lokasi (PPGIS/public participate GIS) tidak ya? Kira2 platform/tools apa yang bisa dipakai (yang gratis/murah kalau bisa) untuk penelitian geografi? (Udh coba eksplor ada jotform, tp Masih prefer gform)
Kak Sanii kapan-kapan coba pake jotform kalo pusing gformm, gampang bikinnya buat seller + easy access client
5 of the 15 posts behind this answer, one per person. The other 10, and every new one as it’s posted, come with tracking. Get early access
Questions· 8 posts from 7 people· written 27 Oct
What do people ask about Jotform?
The invoice is what buyers ask about: 2 people, across 3 posts, want to know whether it is Jotform's own invoice or a separate one. Two other questions are level with it at 2 people — what else exists besides Jotform, and whether it can do a specific job.
The invoice question comes from buyers of pickup orders: whether the invoice is Jotform's own or a separate one, and whether a batch's invoices were all sent or the only record is the pickup code from the form. It is asked of one seller after another, 2 people across 3 posts.
The other questions are level with it. 2 people ask what else is out there — one wants free or cheap tools for a location-based survey and has already tried Jotform, another simply asks what other options exist besides it. 2 people ask whether it can do a specific job: set how much stock is available, and whether there is a Pro plan. One asks for the do's and don'ts of running a form, and why they keep getting it wrong.
- Is the invoice from Jotform or separate?3
- What else is there besides Jotform?2
- Can it do what I need?2
- How do I stop messing up my form?1
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halo kakk! maaf izin mau tanya untuk pick up order nanti pake invoice yang dari jotform atau akan ada invoice terpisah ya? thank you!!
halo kakk! maaf izin mau tanya untuk pick up order cf nanti pake invoice yang dari jotform atau akan ada invoice terpisah ya? thank you!!
Kak, kindly ask. Utk batch yang ini apakah invoice nya sudah dikirim semua atau cuma berdasar sama kode pick up yang didapat pada saat mengisi jotform?
OOMFs ada yang pernah pake/tau prosedur survei kuesioner berbasis lokasi (PPGIS/public participate GIS) tidak ya? Kira2 platform/tools apa yang bisa dipakai (yang gratis/murah kalau bisa) untuk penelitian geografi? (Udh coba eksplor ada jotform, tp Masih prefer gform)
Selain jotform ada lg kah omg apa itu
5 of the 8 posts behind this answer, one per person. The other 3, and every new one as it’s posted, come with tracking. Get early access
Wishes· 3 posts from 2 people· written 27 Oct
What do people want from Jotform?
Two wishes, one person each: order data coming out of Jotform already split into its own columns instead of one merged cell, and not having to build a new Jotform form for every sale.
One seller wants order data to come out of Jotform already split up. Downloading a CSV puts product type, quantity and price into a single cell, so separating them stays manual work, and they ask whether there is a more efficient way — 1 person across 2 posts, the second checking whether that separation can only be done by hand.
The other wish is about repetition: a seller finishing their own website so they no longer have to keep building a Jotform form for each drop, 1 person in 1 post.
Both echo complaints filed under problems: CSV product data merged into one cell, with PDF templates from Jotform also losing some parts, and sellers moving to a coded site of their own.
- Separate order data without handwork2
- Don't want to rebuild the form each time1
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Wait huh how do you go from Jotform data to invoice... TAT? M... manually? Tadi gue download CSV pun data produk yang dibelinya kinda merged into one cell. Sebenernya gapapa sih, but it'll take time jadi I wonder apa ada cara yang lebih efisien untuks separasi datanya.
Kalau produk type, qty, dan harganya ada di satu cell yg sama dari si jotform gimana? Misahinnya itu yg tetap kudu manual kan ya? 🤔
akhirnya besok web ku jadi…. plis guys tungguin aku drop jajan lagi setelah web nya jadi biar aku gaperlu bikin jotform terus😭
In their words
How do people talk about Jotform?
The phrases people use most, counted once per person.
- 1“monthly limit”2
- 2“reached its monthly”2
- 3“please dm”2
- 4“n8n form trigger”2
- 5“form please”2
- 6“ko sa”2
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